Terms & Conditions

Booking Conditions

A deposit of 20% per pitch is payable to secure your booking,  We accept payments via BACS, Stripe (card payment), we will send you further details when requested.   The rest of the balance is to be paid on the day of arrival.

Booking Conditions

  • A non-refundable deposit of 20% of the booking total is required to secure your pitch
  • Full booking balance is due on the day of arrival
  • If the booking is cancelled a charge equal to 20% of the stay will be made
  • In the event of a no show or booking reduction (after arrival date) no refund will be given
  • In extreme circumstances we may need to alter, amend or possibly cancel your holiday booking.  If we do so we will contact you as soon as possible and arrange to move your booking.  No refund will be given
  • All cancellations must be confirmed by email or letter
  • Events such as vehicle breakdown, illness or inclement weather etc which may result in delayed arrival or cancellation of your stay are not the responsibility of Field House Farm CL and therefore we advise you to seek appropriate travel insurance
  • We reserve the right to change these conditions from time to time as we see fit and your continued use of the site will signify your acceptance of any adjustment to these terms

Rules for the CL Site

To help everyone have an enjoyable stay on our CL Site, we do have a few rules:

  • Up to 2 well behaved dogs are welcome but they must be kept on a lead. This is due to having sheep and nearby game birds
  • The owner shall not be liable for any loss, damage or injury suffered by the holidaymakers, personal possessions, cars or contents
  • Children under 14 years must be supervised at all times, as this is a working farm
  • Please respect fellow caravaners and be quiet before 8am and after 11pm
  • All bookings made are subject to the standard certificate conditions of the Caravan & Motorhome Club
  • Breathable groundsheets are to be used if staying for more than 2 nights (to help preserve the grass for other caravaners)
  • No ball games on the CL site
  • No awning heaters – this is due to the inefficiency and it is very likely that the whole CL site electric supply may trip out, due to extra demand
  • We are unable to charge electric cars, due to the limited electric supply, the nearest charge point is at the York Designer Outlet 
  • We reserve the right to refuse acceptance or to terminate the visit of any person whose conduct we consider is detrimental to us, or to our other visitors
  • Please recycle as much as possible and take large items of rubbish home – thank you